{"id":5209,"date":"2018-07-10T14:06:10","date_gmt":"2018-07-10T12:06:10","guid":{"rendered":"https:\/\/www.sen-shop.com\/?page_id=5209"},"modified":"2026-02-27T11:42:30","modified_gmt":"2026-02-27T10:42:30","slug":"pogosta-vprasanja-in-odgovori","status":"publish","type":"page","link":"https:\/\/sen-shop.com\/sl\/pogosta-vprasanja-in-odgovori\/","title":{"rendered":"Pogosta vpra\u0161anja in odgovori"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\n<p data-start=\"78\" data-end=\"330\">\ud83c\udf1f <strong data-start=\"81\" data-end=\"102\">Preselili smo se!<\/strong> \ud83c\udf1f<br data-start=\"105\" data-end=\"108\" \/>Za \u0161e bolj\u0161o izku\u0161njo nakupovanja nas zdaj najdete na <strong data-start=\"162\" data-end=\"207\"><a class=\"decorated-link\" href=\"http:\/\/www.sen-shop.si\/\" target=\"_new\" rel=\"noopener\" data-start=\"164\" data-end=\"205\">www.sen-shop.si<\/a><\/strong>!<br data-start=\"208\" data-end=\"211\" \/>Obi\u0161\u010dite nas in odkrijte na\u0161e izdelke na novi spletni strani \u2013 hitreje, pregledneje in prijetneje kot kdaj koli prej.<\/p>\n<p data-start=\"332\" data-end=\"367\">\u2728 <strong data-start=\"334\" data-end=\"365\">Kliknite in razi\u0161\u010dite zdaj!<\/strong><\/p>\n<p><strong>Kako oddam naro\u010dilo?<\/strong><br \/>\nKo izberete izdelek, ki ga \u017eelite naro\u010diti, kliknite gumb \u201ddodaj v ko\u0161arico\u201d. Zgoraj desno v KO\u0160ARICI lahko spremljate, koliko izdelkov imate v njej. \u010ce z mi\u0161ko kliknete na gumb &#8216;ko\u0161arica&#8217;, se vam prika\u017ee seznam izdelkov, ki jih imate v ko\u0161arici, skupni znesek in ostali koraki nakupa. Za pomo\u010d pri nakupu nas lahko pokli\u010dete ali nam lahko pi\u0161ete na info@sen-shop.com<\/p>\n<p><strong>Kdaj prejmem naro\u010dilo?<\/strong><br \/>\nNaro\u010dilo bo pri vas v roku 1-3 delovnih dni od nakupa. \u010ce ste izbrali pla\u010dilo po predra\u010dunu bo paket odposlan naslednji delovni dan po prejetem pla\u010dilu.<\/p>\n<p><strong>Kako vem, kdaj mi bodo dostavili paket?<\/strong><br \/>\nGLS vas bo o dostavi obvestil preko SMS-a, Po\u0161ta Slovenije pa vas pokli\u010de pred dostavo. Zato je pomembno, da ob naro\u010dilu vedno vpi\u0161ete va\u0161o telefonsko \u0161tevilko.<\/p>\n<p><strong>Kak\u0161ni so stro\u0161ki po\u0161iljanja?<\/strong><br \/>\nPri naro\u010dilu izdelkov v skupni vrednosti nad 50 \u20ac je po\u0161tnina brezpla\u010dna. Stro\u0161ek dostave v Sloveniji je 3,90 \u20ac. \u010ce \u017eelite dostavo v drugo dr\u017eavo stopite v kontakt z nami za to\u010den znesek po\u0161tnine.<\/p>\n<p><strong>Kako pla\u010dam paket?<\/strong><br \/>\nNudimo 6 mo\u017enosti pla\u010dila:<\/p>\n<ul>\n<li>osebni prevzem v Ljubljani<\/li>\n<li>po predra\u010dunu,<\/li>\n<li>preko Paypala, kjer lahko izbirate mo\u017enost pla\u010dila preko Paypala ali kreditne kartice,<\/li>\n<li>po povzetju, kjer dostavljavcu iz GLS slu\u017ebe ali Po\u0161te Slovenije paket poravnate z gotovino ali pla\u010dilno kartico,<\/li>\n<li>s kreditnimi karticami (Visa, Mastercard, American Express),<\/li>\n<li>Z direktno ban\u010dno obremenitvijo (SEPA).<\/li>\n<\/ul>\n<p><strong>Kje lahko preverim ali sem oddal naro\u010dilo?<\/strong><br \/>\nPo uspe\u0161no oddanem naro\u010dilu vam bomo poslali avtomatsko generiran mail o prejemu naro\u010dila. V mailu so navedeni naro\u010deni izdelki, koli\u010dina, cena, naslov pla\u010dnika, naslov za dostavo in \u0161tevilka naro\u010dila.<\/p>\n<p><strong>Paket sem naro\u010dil vendar ga \u0161e nisem prejel, kaj lahko naredim?<\/strong><br \/>\nV vsakem primeru se lahko obrnete na na\u0161o brezpla\u010dno telefonsko \u0161tevilko 080 60 60 in bomo za vas preverili kje se paket nahaja. Lahko pa pokli\u010dete tudi na telefonsko \u0161tevilko, ki je navedena v GLS sporo\u010dilu.<\/p>\n<p><strong>Ne znam naro\u010diti preko spleta. Kaj lahko naredim?<\/strong><br \/>\nZ veseljem vam bomo pomagali pri nakupu vsak delavnik med 8.00 \u2013 16.00 na brezpla\u010dni telefonski \u0161tevilki 080 60 60 ali preko maila <a href=\"mailto:info@sen-shop.com\">info@sen-shop.com<\/a>.<\/p>\n<p><strong>Imam promocijsko kodo za popust, ki ne deluje?<\/strong><br \/>\nOb prejemu kode preverite pogoje, ki veljajo za uporabo. Lahko je potekel datum uporabe, koda ne velja za izbrane izdelke, skupen znesek nakupa je za unov\u010denje kode prenizek.<\/p>\n<p><strong>Paket sem naro\u010dil v ponedeljek, ko je veljala brezpla\u010dna po\u0161tnina. Pla\u010dal sem v sredo. Brezpla\u010dna po\u0161tnina \u0161e vedno velja?<\/strong><br \/>\nPredra\u010dun je veljaven 8 dni, ne glede na potek akcije.<\/p>\n<p><strong>Moram po pla\u010dilu predra\u010duna poslati potrdilo?<\/strong><br \/>\nNi potrebno. Nakazilo bo vidno na na\u0161em ra\u010dunu. \u010ce v roku 3 dni po pla\u010dilu predra\u010dunu paketa \u0161e vedno ne dobite, stopite v kontakt z nami.<\/p>\n<p><strong>Prodajate izdelke tudi v fizi\u010dni trgovini?<\/strong><br \/>\nSeveda, izdelke lahko kupite tudi v fizi\u010dni trgovini brez predhodnega naro\u010dila po spletu. Obi\u0161\u010dete nas lahko v Ljubljani na Tr\u017ea\u0161ki cesti 42. Pla\u010dilo v trgovini je mo\u017eno samo z gotovino.<\/p>\n<p><strong>Za vpra\u0161anja vezana z izdelki in brezpla\u010den nasvet pokli\u010dite 080 60 60 ali nam pi\u0161ite na info@sen-shop.com<\/strong><\/p>\n<p><a href=\"https:\/\/sen-shop.com\/wp-content\/uploads\/2017\/10\/pokli\u010dite-na\u0161o-svetovalko-za-menopavzo.-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7089 alignleft\" src=\"https:\/\/sen-shop.com\/wp-content\/uploads\/2017\/10\/pokli\u010dite-na\u0161o-svetovalko-za-menopavzo.-1.png\" alt=\"\" width=\"600\" height=\"200\" srcset=\"https:\/\/sen-shop.com\/wp-content\/uploads\/2017\/10\/pokli\u010dite-na\u0161o-svetovalko-za-menopavzo.-1.png 600w, https:\/\/sen-shop.com\/wp-content\/uploads\/2017\/10\/pokli\u010dite-na\u0161o-svetovalko-za-menopavzo.-1-570x190.png 570w, https:\/\/sen-shop.com\/wp-content\/uploads\/2017\/10\/pokli\u010dite-na\u0161o-svetovalko-za-menopavzo.-1-300x100.png 300w, https:\/\/sen-shop.com\/wp-content\/uploads\/2017\/10\/pokli\u010dite-na\u0161o-svetovalko-za-menopavzo.-1-150x50.png 150w, https:\/\/sen-shop.com\/wp-content\/uploads\/2017\/10\/pokli\u010dite-na\u0161o-svetovalko-za-menopavzo.-1-60x20.png 60w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] \ud83c\udf1f Preselili smo se! \ud83c\udf1fZa \u0161e bolj\u0161o izku\u0161njo nakupovanja nas zdaj najdete na www.sen-shop.si!Obi\u0161\u010dite nas in odkrijte na\u0161e izdelke na novi spletni strani \u2013 hitreje, pregledneje in prijetneje kot kdaj koli prej. \u2728 Kliknite in razi\u0161\u010dite zdaj! Kako oddam naro\u010dilo? Ko izberete izdelek, ki ga \u017eelite naro\u010diti, kliknite gumb \u201ddodaj v ko\u0161arico\u201d. Zgoraj desno [&hellip;]<\/p>\n","protected":false},"author":346,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5209","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pogosta vpra\u0161anja in odgovori pri nakupu. 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